Amandeep "Bicky" Kaur, MA, is a seasoned healthcare leader with extensive expertise in practice administration, operations management, and strategic growth. As the Administrative Director at Massachusetts Mind Center, she oversees both administrative and operational functions, ensuring the practice runs efficiently while upholding the highest standards of patient care and provider support.

With over 15 years of experience in healthcare management, Bicky has a proven track record of optimizing workflows, implementing business strategies, and fostering an environment where clinicians can focus on delivering quality mental health services. Her background in Human Services with a focus on Marriage and Family Counseling provides her with a unique perspective on practice leadership—balancing operational efficiency with the human-centered needs of both providers and patients.

Bicky plays an integral role in enhancing operational efficiencies, optimizing workflows, and fostering a collaborative practice environment. She works closely with leadership and clinical teams to develop policies, implement strategic initiatives, and ensure the practice operates smoothly while maintaining the highest standards of care and compliance.

She firmly believes that strong practice management directly contributes to positive patient experiences. When systems are well-structured and providers are fully supported, patients and their families receive the highest level of care in an environment that prioritizes both efficiency and compassion.

Dedicated, strategic, and results-oriented, Bicky is committed to ensuring that Massachusetts Mind Center remains a thriving, patient-focused practice that supports both its providers and the community it serves.